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FAQs

Q:
What happens once I decide to take a course?


A:
Once you have identified the course or course package, add it to your shopping cart, then check out. Once this is complete, you will receive an email confirmation of your purchase, then another email with instructions and link(s) to the course(s). The subscription for access to the online courses lasts for 150 days, or 5 months, and is available 24x7.

Q:
What support is available if I have technical problems with a course?


A:
Support is available via self service, email, instant messaging, and phone on a 24x7 basis. The link to support resources is provided when you make a purchase or "Try for Free!".
Q:
Is Lean Six Sigma Training Online accredited?


A:
Lean Six Sigma Training Online offers quality training products from Skillsoft, a top tier creator of elearning content. Skillsoft, a major eLearning content provider, has created the Six Sigma Green Belt and Six Sigma Black Belt prep courses in close alignment with ASQ requirements for the respective Six Sigma certifications.  To download the Six Sigma Black Belt Body of Knowledge on the ASQ site, go to: 
http://www.asq.org/certification/six-sigma/bok.html, published by the American Society for Quality.

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